How fulfillment works
We route each order from an available fulfillment location based on the product, stock, destination and current carrier options. Some orders may ship from Japan.
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An easy introduction to Japanese rice meals - Start with premium Japanese rice, then add soup, seasoned nori, savory fish toppings, rice seasonings, or Sakura Box Omni Sauce. Mix and match the contents to create Japanese-style breakfasts, ochazuke, onigiri, and...
An easy introduction to Japanese rice meals - Start with premium Japanese rice, then add soup, seasoned nori, savory fish toppings, rice seasonings, or Sakura Box Omni Sauce. Mix and match the contents to create Japanese-style breakfasts, ochazuke, onigiri, and comforting rice bowls at home.
What’s included?
• Premium regional Japanese rice
• Sato no Gohan microwavable Koshihikari rice, 200 g
• Amano Foods freeze-dried miso soup ×2 individual sachets
• Ohmoriya seasoned okazu nori ×2
• Grilled salted mackerel flakes
• Moist tuna soboro furikake
• Japanese vegetable and ume rice mix
• Nagatanien salmon ochazuke ×2
• Nagatanien matsutake-flavored clear soup ×2
• Sakura Box Omni Sauce, 100 ml
• Bowl
• Tea bowl
• Chopsticks
Regional rice varieties, soup flavors, tableware designs, brands, packaging, and certain contents may vary depending on availability. Product images show representative examples.
Checkout displays the current services, prices in AUD, and any available delivery estimates for the product and address entered.
We route each order from an available fulfillment location based on the product, stock, destination and current carrier options. Some orders may ship from Japan.
Handling and carrier transit are separate. Any estimate shown at checkout or in tracking is an estimate, and remote destinations, carrier delays and busy periods can take longer.
Some services cannot deliver to PO boxes. Use a complete street address when required so checkout can return the options available for that destination.
Duties, taxes or import charges may apply to cross-border orders. Treatment depends on the destination and order. Applicable charges may be shown at checkout or communicated by the carrier or customs.
Need help before ordering? Email support@sakurabox.com.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@japan2oz.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@japan2oz.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Premium regional rice
One regional rice variety is selected at random. Follow the cooking instructions printed on the package received.
Sato no Gohan microwavable rice
Peel back the marked corner before microwaving.
Do not use a toaster oven.
Amano Foods freeze-dried miso soup
Place the freeze-dried soup block in a heat-safe bowl, add approximately 160 ml of boiling water, and stir lightly. Flavors vary, so follow the individual packet if its directions differ.
Matsutake-flavored clear soup
Empty one sachet into a heat-safe bowl, add approximately 180 ml of hot water, and stir.
Sakura Box Omni Sauce is a Japanese-style yakitori sauce that can be used three ways:
Refrigerate after opening.
Click here for recipes
Products in the assortment include allergens such as wheat, shrimp, salmon, mackerel, soy, and sesame.
Always check each physical package received for current ingredients, allergens, preparation instructions, storage directions, and best-before information.
Store unopened Sato no Gohan away from direct sunlight, high temperatures, and humidity. Store unopened Omni Sauce at room temperature away from direct sunlight and refrigerate it after opening. Follow the individual packaging for all other storage instructions.